Get Help from Colossus Bets

Questions about how pool betting works, how syndicates are managed, or when your winnings will arrive? The Colossus Bets support team has the answers. We're available 24 hours a day, seven days a week.

• Live Chat — Start a conversation directly on the site. Our agents are familiar with the full Colossus Bets product, including jackpot pools, syndicate management, and free entry competitions.
• Email — Send a message to [email protected] for detailed queries or anything requiring a written response. We reply within 24 hours.

If you're contacting us about a specific pool bet or syndicate, please include the pool ID or reference number to help us locate the details quickly. For account verification, payment, or responsible gambling enquiries, please include your registered email address in your message.

Colossus Bets is regulated by the UK Gambling Commission. We're committed to providing fair, transparent support to every player.